Return window:
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‍You can request a return within 30 days of receiving your order.
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Item condition:
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‍Products must be unused, in their original packaging, and in the same condition you received them.


Return process:
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‍To start a return, please fill out our below with your order number and reason for return.

We’ll get back to you within 1–2 business days with instructions.
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Return shipping:
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‍Unless the product is defective or damaged on arrival, return shipping costs are the responsibility of the customer. If your return is approved, please note a 25AED charge will be deducted to cover the cost of arranging the return.
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Refunds:
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‍Once we receive and inspect your return, we’ll process your refund back to your original payment method. Refunds typically appear within 5–10 business days, depending on your bank or payment provider.