Find quick answers about our products, shipping, returns, and more.
We started Maya because we were tired of seeing low-quality copycat mats that looked the part but didn’t hold up in real use. Many of the products out there cut corners with rough stitching, cheap foam, or spikes that wear down over time.
Maya is different. Every detail, from the sharpness and layout of the spikes to the organic linen outer and buckwheat-filled support, is chosen for durability, comfort, and daily performance. Our goal isn’t to be trendy. It’s to build something that actually works and lasts.
Right now, Maya products are the best they’ve ever been. But we’re not done. With better materials and design techniques constantly emerging, we’re committed to refining and upgrading our mats and pillows to stay ahead and stay honest.
Absolutely. Our products are beginner-friendly. You can ease into the sensation by wearing a light shirt or placing a thin cloth over the spikes, then gradually move to direct skin contact.
Yes, as long as they’re used as directed. Many customers use them daily- for winding down, reducing tension, or improving sleep.
It depends on your needs. The mat and pillow bundle gives full-body coverage and deeper neck support. The Premium Pillow is more targeted- ideal for back support, feet, or under knees throughout the day.
The Maya Mat and Pillow Bundle is perfect for easing back tension and supporting spinal alignment. For added lower-back support while sitting, the Premium Pillow is a great companion.
The Premium Pillow is ideal for feet. Its shape and buckwheat filling allow it to adjust to your foot and calf contours, stimulating key pressure points for relief.
Start with 10–20 minutes a day and listen to your body. Some use it longer once they’re used to the sensation- others prefer quick sessions between work or before sleep.
At first, it can feel intense- like a sharp tingle. That’s your circulation kicking in. Most people feel a wave of warmth and relaxation within a few minutes. The sensation becomes more comfortable over time.
We accept all major credit and debit cards. You can also use Apple Pay, Google Pay, or other secure payment methods at checkout, depending on your device and region.
If your order hasn’t been processed yet, we’ll do our best to help. Email us as soon as possible at themayamats@gmail.com with your order number.
Yes, you’ll receive a confirmation email with your order details, followed by a shipping notification once it’s on the way.
Yes! we offer free shipping across the UAE on all orders.
Orders within the UAE typically arrive within 1–3 business days. Remote areas may take slightly longer.
Right now, we’re focused on serving the UAE. If you’re based elsewhere and want to order, feel free to reach out- we’re working on expanding soon.
If you’re not completely happy with your order, you have 30 days to send it back. Just fill out the return form on our website and we’ll guide you through the process. You’ll only need to cover the return shipping. Once we receive the item and confirm it’s in good condition, we’ll issue a full refund- simple and stress-free.